The 2008 Olymipcs not only showcased the best athletes in the world, but also the best commercials in the world. Clearly, the marketing opportunities are huge during Olympic broadcasts and several companies stepped up to the plate. The following commercials are the best of the 2008 Olympics - they are engaging, compelling, and inspiring.

10. Coca-Cola: Bird’s Nest

9. GM: I Was Made For You

8. Home Depot: Sweat

7. Visa GO WORLD Series: Michael Phelps 8 Gold Medals

6. GM: Gas Station/Chevy Volt

5. Coke: Olympics and Special Olympics

4. Visa GO WORLD Series: Kerri Strug

3. Nike: Courage (I’ve Got Soul)

2. Visa GO WORLD Series: Come Together

1. Visa GO WORLD Series: Derek Redmond

And a Bonus… the worst commercial of the 2008 Games.

McDonald’s “Golden” Sandwich Commercial

Anthology recently had the opportunity to develop a custom spash page for the band Leeland. The project consisted of time-released videos of each band member on the splash page. These videos were humorous and received great response from fans.

A secondary page was created to communicate the band’s “Opposite Way” movement - living the opposite way of the world. This page carried a more serious tone and allowed people to leave stories about how they were living the opposite way. The stories shared here were inspirational to other fans.

LeelandOnline.com

The Opposite Way Movement

Leeland on iTunes

Video Link

Now that more and more people are jumping on Facebook these days, it is becoming increasingly difficult for professionals to separate their online business life from their online personal life. As the video clip above proves, the convergence of these segments in social media are starting to cause problems for professionals.

Which brings up a good question: Should your business life and personal life really be segregated?

Whatever you do in your free time is a reflection on you, right? You are you. Your actions on the weekend reflect on your 9-to-5 life and vis versa.

If you like to go out and party on the weekends, be ready to take responsibility for images that may be posted of you on Facebook. Be ready to have friends write things like “you were totally wasted last night” on your wall. These are reflections of you. You should not feel that you need to hide that, and if you do try to hide that, you are not being true to yourself.

Facebook has allowed anyone that you befriend to journey with you in your personal life. They are able to see where you go, follow what you do, and monitor who you hang out with. You are not able to separate these and exist effectively in the social media world.

The only way to keep embarrassing content from showing up on Facebook is to realize that your business life and your personal life is one. And people will respect you if you act accordingly. If you do not place yourself in potentially embarassing situtations, you have nothing to worry about. A little integrity can go a long way.

Itegrity in your personal life = interity in your business life.

I posted earlier this week about our cabin vacation to Gatlinburg, TN and the lessons of how your brand and the customer experience is one in the same. A comment left on that entry was an example of the very concept I was trying to convey.

After reading about our horrible experience, my sister, Bethany, commented with links to a fantastic cabin her and her husband had rented:

Sorry you place wasn’t all you hoped for Next time, try Mountain Laurel Chalets.  http://www.mtnlaurelchalets.com/chalet_index.html
We have used them more than once and have never been less than pleased.  Here is the cabin we stayed at last Christmas.
http://secure.instantsoftwareonline.com/StayUSA/Property.aspx?coid=0210&propid=SCHONBLICK

Bethany

She had a great experience and it turned her into an evangelist. This is what every company should strive for - having the customer evangelize on your behalf. This penetrates through the influence layer since the marketing is coming from someone within their circle of influence, not outside it. Thanks for making my point, Bethany.

Your brand is only as good as your customers experience your product or service. Negative experiences yield a negative brand. Positive experiences yield a positive brand. Additionally, your brand is affected by your advertising or marketing attempts only to the extent of whether you live up to your claims.

My wife, Rachael, and I took off for a weekend getaway to Gatlinburg, Tennessee this weekend. It was a last-minute trip and fortunately, we were able to book a cabin rental. Our excitement quickly drained to disgust when we arrived.

The driveway was eroded where it met the road, so we nearly ruined the car trying to accelerate quick enough to overcome the large ledge. We were then greeted by several species of bugs when we finally got inside - a insect killing spree was required. We discovered there was not even a battery in the smoke detector - which I assume is against the law in the rental business. There were holes in the walls in the bathroom. We even found writing on one of the walls. The shower knob kept falling off and the bathroom fixtures were not secured to the wall. Then, on our second day, we were infested with ants - hundreds of them - all over the kitchen.

Needless to say, our experience was less than perfect. The rental website painted this cabin as a perfect getaway location. In fact, the cabin was named “Hidden Heaven.” Ironic.

Because of our experience, it has affected our thoughts on not only this cabin but also the company that rented it. We will never use this company again. There is no telling how many other cabins they have that are in worse condition than a run-down motel.

How your customers experience your product or service is EVERYTHING. Strive to create the best experience for your customers in any way possible. A good experience will not only bring them back for more, but they will become evangelists on your behalf.